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Director of Enrollment Services

Please see Special Instructions for more details.

The following documents are requested: letter of interest addressing qualifications for this position, resume, unofficial copies of official transcripts and licenses (if applicable), and name, phone number, and e-mail addresses of three (3) references. Applicants selected for interviews may be asked to provide letters of reference. Official transcripts will be required upon hire. Expected start date to be on or after September 1, 2017. In compliance with House Bill 558 passed during the 76th Legislative session, Lamar State College–Port Arthur requires that all male U.S. citizens from 18 to 26 years of age provide proof of registration with the Selective System or exemption from such registration, prior to employment. Lamar State College-Port Arthur is an E-Verify Employer. EEO/AA If you have questions, please contact the Human Resources Office at (409) 984-6237.

Posting Details

Position Information

Security Sensitive Statement

This position is security sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.

Posting Information

Position Title Director of Enrollment Services
Position Number 798974
Posting Number 201500037P
Start Date 07/28/2017
Close Date 08/18/2017
Open Until Filled Yes
Special Instructions To Applicants

The following documents are requested: letter of interest addressing qualifications for this position, resume, unofficial copies of official transcripts and licenses (if applicable), and name, phone number, and e-mail addresses of three (3) references. Applicants selected for interviews may be asked to provide letters of reference. Official transcripts will be required upon hire. Expected start date to be on or after September 1, 2017.

In compliance with House Bill 558 passed during the 76th Legislative session, Lamar State College–Port Arthur requires that all male U.S. citizens from 18 to 26 years of age provide proof of registration with the Selective System or exemption from such registration, prior to employment.

Lamar State College-Port Arthur is an E-Verify Employer.
EEO/AA

If you have questions, please contact the Human Resources Office at (409) 984-6237.

Job Summary

The Director of Enrollment Services reports to the Dean of Student Services. The Director leads the Enrollment Services Team and is responsible for marketing, outreach, and recruiting plans, as well as providing information, coaching, and assistance to prospective students, families, and secondary counselors on the academic, financial, curricular, and co-curricular offerings of Lamar State College-Port Arthur. Other duties as required.

Minimum Qualifications

Bachelor’s degree from an accredited four year institution of higher education is required.

Requires three years’ experience providing effective college counseling, recruiting, or student service related area in higher education. (Related student work and/or internship experience will be considered for this position). Requires current Texas driver’s license or possesses ability to acquire one prior to employment start date.
Must have an understanding of student recruitment, student learning, enrollment management, and other relevant theories in education, social sciences, and humanities.
Must be a multi-task oriented individual with an appreciation for working within deadlines.
Knowledge of personal computer and various software, including Word, Excel and Appointment Plus.
Must have excellent written and oral communication skills, including public speaking.
Must have understanding and ability to use technology in communications with students, texting, Twitter, SnapChat, FaceBook, and other social media.
Must have excellent customer service skills and the ability to deal with prospective students, families, faculty and staff in professional manner. Must be able to demonstrate sensitivity to the needs of students from diverse backgrounds.
Ability to plan, schedule, and manage projects and assignments.
Ability to establish effective working relationships with others.
Ability to follow established college policies and procedures.

Preferred Qualifications

Master’s preferred. Ability to speak and understand Spanish preferred. Strongly prefer experience with Banner and ARGOS.

SALARY Commensurate with experience. Plus benefits
Work Hours Full-time 40 hours a week; Frequent evening and weekends and travel required.

Essential Job Functions

Essential Job Functions

Develops, implements and maintains a comprehensive enrollment services plan, including marketing campaign, scheduling, data management, predictive modeling, publicity, material, outreach, Open house, and webpage. Prepares Enrollment Reports and predictive analytics for future enrollment needs.

Essential Job Functions

Coordinates the Enrollment Services office and employees, including selection, training, supervision, evaluation, scheduling, counselor and prospect reports, and work flow distribution.

Essential Job Functions

Develops enrollment plan, long range departmental goals, and Institutional Effectiveness plans in accordance with the colleges needs and community needs.

Essential Job Functions

Represents the college at various outreach recruitment programs through presentations, information tables, college fairs, and other community events.

Essential Job Functions

Provides personal enrollment coaching for applicants regarding outstanding documents, admissions and registration requirements, financial aid, orientation, testing, etc.

Essential Job Functions

Makes monthly email, text, and phone contact with assigned prospects and school counselors.

Essential Job Functions

Visits high schools to recruit, guide, and monitor prospective students.

Essential Job Functions

Generates reports to track weekly and monthly counselor activity and application summaries, as well as enrollment checklists and provides historical comparisons.

Essential Job Functions

Maintains close working relationships with high school counselors and community organization representatives.

Essential Job Functions

Recommend, design, and create new outreach and recruitment programming and marketing concepts, as well as follow-up strategies for prospective students.

Essential Job Functions

Develop and understanding of the Banner Student Information System and Argos reports to document, track, and identify students’ admissions and enrollment status, demographics, and patterns.

Essential Job Functions

Establishes recruitment goals and leads the Enrollment Services Team to meet those goals and increase enrollment for the college, particularly first time freshmen and transfers.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  2. * Do you have a bachelor's degree?
    • Yes
    • No
  3. * What is the highest level of education attained?

    (Open Ended Question)

  4. * Do you have a valid Texas Drivers License and a good driving record?
    • Yes
    • No
  5. * How many years of experience do you have working in Banner (Student Information System)?
    • 0-1 year
    • 2-4 years
    • 5-7 years
    • 8-10 years
    • 11 or more years
  6. * Explain your customer/client experience.

    (Open Ended Question)

  7. * Do you have experience in public speaking?
    • Yes
    • No
  8. How would you rank your proficiency in using Microsoft Office Word and PowerPoint?
    • Beginner
    • Intermediate
    • Advanced
  9. * Describe your experience with Enrollment Services in post-secondary institutions of higher education.

    (Open Ended Question)

  10. * Describe your experience with CRMs

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
Optional Documents
  1. Transcripts
  2. Letter of Recommendation 3
  3. Selective Service
  4. Transcripts 2
  5. Transcripts 3